Operations Supervisor Tacoma, WA - Reddaway – 090001025

Supervise and coordinate all activities of dockworkers and other support personnel.  Provide planning, direction and control of all available resources for insuring timely, damage-free, safe loading/unloading of freight on assigned shifts.  Provide support personnel and dockworker training and performance feedback including recommending discipline when necessary.  Recommend or carry out personnel actions including hiring, disciplining, discharging, laying off, and recalling of employees.  Cooperate with Linehaul, OS&D, Billing and other departments as necessary.

1.       Directly supervise all activities of dockworkers and other support personnel engaged in loading and unloading trucks and in moving and storing materials or products.  Assign job tasks to workers according to loading and unloading schedules.  Verify materials loaded or unloaded against work order or bill of lading.  Direct workers to move materials or products to storage areas or production departments.

2.       Directly supervise and observe loading of trucks to determine conformance to loading patterns and to prevent shifting or damage to materials or products during transit.  Ensure that freight is properly loaded on trucks so that they may be safely operated on the road.  Confirm that the freight load is balanced and placed, distributed or secured in such a manner that the safe operation of the truck will not be jeopardized.

3.       Coordinate work assignments, monitor performance and provide training on job duties, company policies and procedure.  Train new employees in job duties.  Develop improved performance of employees through feedback and coaching.  Draw conclusions from coaching and analyze to determine if further action is necessary to facilitate satisfactory production levels.  Ensure effective performance management of assigned employees while creating a teamwork environment.

4.       Dispatch drivers for delivery and/or pickup of freight.  Assign motor vehicles and drivers.  Compile list of available vehicles.  Assign vehicles according to factors, such as length and purpose of trip, freight requirements, and preference of user.  Issue keys, record sheets, and credentials to drivers.  Record time of departure, destination, cargo, and expected time of return.  Investigate overdue vehicles.  Establish service or delivery routes.  Direct activities of drivers, using appropriate communication devices.

5.       Provide a clean, safe environment for all personnel and visiting customers.  Foster safe handling and storage of hazardous materials as provided by the Department of Transportation.

6.       Ensure that all work is performed according to company approved procedures, standards and specifications for dock and office operations.

8.       Performs duties of Terminal Support Assistant as needed.

 

 

1.                   High school education or equivalent.

2.                   Knowledge of proper freight handling/loading techniques.

3.                   Ability to communicate effectively with all levels of operations.  Strong interpersonal skills to create conditions for cooperation and high standards of performance from subordinates.

4.                   Strong organizational skills.

5.                   Ability to work long hours including weekends and in inclement weather conditions.

1.                   Bachelor's degree in Transportation, Business or equivalent work experience.

2.                   1-2 years supervisory experience.

3.                   Demonstrated leadership abilities.

4.                   Previous experience with a LTL motor freight carrier with knowledge of hazardous materials and applicable collective bargaining agreements.

5.                   Familiarity with mainframe computers and/or PC applications.

The above information is intended to describe the most important aspects of the job.  It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required to perform the work.

Job Title:          Operations Supervisor                               DOT Code:    922.137-018

                                                                                                               249.167-014

(M) MEDIUM WORK:  Lifting, carrying, pushing and/or pulling 50 Lbs. maximum; frequent lift and/or carry up to 25 Lbs.

 

(4) REACHING, HANDLING, FINGERING, AND/OR FEELING:  Extending hand(s) and arm(s) in any direction;  seizing, holding, grasping, turning objects using hands;  picking, pinching, or otherwise working with fingers;  perceiving size, shape, temperature, or texture of objects through contact with skin, primarily fingers.

(5) TALKING AND/OR HEARING:  Talking and/or hearing (expressing or exchanging ideas by means of spoken work;  perceiving nature of sounds by ear.  These skill-ability variables are important in work activities in which workers must impart or receive detailed information through oral communication.  Jobs which require accurate, loud, or rapid giving of instructions to other workers, or to make fine discrimination of sound are included.

(6) SEEING:  The ability to perceive the nature of objects by use of the eyes;  consider acuity far, acuity near, depth perception, field of vision, accommodation, etc.  Not meant to distinguish jobs on the basis of blindness.

(B) BOTH INSIDE & OUTSIDE WORK:  Performing tasks where exposure to and protections from weather conditions are both present in significant portions of the time spent working.  Incidental, or infrequent exposure or protection is classified under either "Inside", or "Outside" categories.

 

(5) NOISE AND/OR VIBRATIONS:  Constant or intermittent sounds of a pitch or level sufficient to cause marked distraction or possible hearing loss, bodily strain, or harm.  Exposure to a shaking object or surface that causes a strain on the body or extremities.

(6) HAZARDS:  Danger to life, health, or exposure to bodily injury such as proximity to moving mechanical parts, exposure to electrical shock, working in high or exposed places, exposure to burns, radiant energy, explosives, or toxic or caustic chemicals.

(7) ATMOSPHERIC CONDITIONS:  Fumes, odors, dusts, mists, gases, poor ventilation, or any condition affecting the respiratory system or the skin.